Thank you for shopping with Fishingspotnearme.com. We want to ensure your complete satisfaction with our products. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities regarding the return and refund process.
- Refund Eligibility
a. Damaged or Defective Products: If you receive a product that is damaged during shipping or has a manufacturing defect, please contact our customer support team within 15 days of receiving the item. We will assess the issue and, if eligible, provide a full refund or replacement.
b. Not as Described: In case the product you received is significantly different from its description on our website, you may request a refund or exchange. Please contact our customer support team within 15 days of receiving the item.
- Return Procedure
a. Contact Customer Support: To initiate a return, please contact our customer support team via email at help@fishingspotnearme.com or by +1-305-546-8792. Provide your order number, a description of the issue, and any relevant photos if applicable. Our team will guide you through the return process.
b. Packaging: Please ensure the product is returned in its original packaging or in a secure and protective package to prevent damage during transit.
c. Shipping Costs: If the return is due to a damaged or defective product, or an error on our part, we will provide a prepaid shipping label or reimburse you for the return shipping costs. If the return is for any other reason, you will be responsible for the return shipping costs.
- Return Conditions
a. Timely Returns: Please initiate the return process within 15 days of receiving the product.
b. Unused and Unaltered Products: To be eligible for a refund or exchange, the product must be unused, undamaged, and in its original condition, with all tags and labels intact.
c. Non-Returnable Items: Some products, such as perishable goods, personalized items, and digital downloads, may not be eligible for returns. Please check the product description for specific return guidelines.
- Refund Process
a. Inspection: Once we receive the returned product, our team will inspect it to verify its condition and eligibility for a refund or exchange.
b. Refund Options: If the return is approved, you may choose between a full refund to your original payment method or a replacement product.
c. Refund Timeframe: Refunds will be processed within 3 business days after the approval of the return. The timing of the refund may vary depending on your payment provider.
- Contact Us
If you have any questions or concerns about our Refund and Returns Policy or need assistance with a return, please contact our customer support team at help@fishingspotnearme.com or by +1-305-546-8792.
By making a purchase on Fishingspotnearme.com, you acknowledge that you have read, understood, and agree to be bound by this Refund and Returns Policy.